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M3 error message: Option 4 is not permitted for an invoice entered as approved for payment

Updated

A reversal is being submitted for an invoice that has already been released in M3. If the invoice was submitted for reversal before, it was already reversed at that point. Find out what the first M3 error message was and act on that.

Item Description
Error message from M3 Option 4 is not permitted for an invoice entered as approved for payment
M3 programs APS200, APS450
Type of message Reversal not permitted
Has the invoice already been (partly) posted in M3? Yes - the invoice has already been released for payment in M3.

What does this message mean?

A reversal is being submitted for an invoice that has already been released in M3.

If the invoice was submitted for reversal again in AP Automation, it returned a different error the first time and was already reversed at that point.

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Attention: Always look at the first M3 error message that comes back and take action on that. This message is then a consequence, not a cause.

What to check

  1. Check the audit in AP Automation for an earlier submission for reversal.
  2. Find out which error message M3 returned the first time.
  3. Check in M3 whether the invoice has already been reversed.

How to process the invoice further

Ask ISPnext through a case to move the invoice one step forward in AP Automation, or move it forward yourself from the ERP error activity with the option Corrected in ERP.

More information

Another message that occurs when reversing is M3 error message: NOK Year must be entered (WYEA102).

Once you have corrected the invoice in M3, you move it forward in AP Automation with the option Corrected in ERP. See Moving an invoice forward with "Corrected in ERP".

The article M3 error messages - introduction shows how the M3 error messages are organised and describes the approach that applies to all of them. If you are looking for a specific message, search for the text of the error.