When an invoice has failed in M3, data is often already present in M3. If you want to submit the invoice again from AP Automation, you remove that data first. This article describes how.
Removing a failed invoice
Failed invoices are held in GLS037. You can move them forward from GLS037, provided the voucher is in balance, but that does not change the status in AP Automation.
Therefore remove the invoice from GLS037 and from APS050 or APS450. After that you can submit the invoice again from AP Automation.
Cancelling an invoice with incorrect postings
If the invoice has gone through with incorrect postings, for example to the suspense account instead of the order match, cancel the invoice through APS110. Always submit the invoice again from AP Automation afterwards, with a different reference.
Errors from recoding
Errors from recoding, where additional costs are added, sometimes remain in GLS037. Those postings are often not in balance, because recoding is a two-step process.
In that case, remove the line from GLS037. Recoding can be done from APS110, but that too does not change the status in AP Automation. Cancel the invoice and submit it again with a different reference.
Releasing receipts on logistics invoices
If this concerns a logistics invoice and the error relates to the additional costs, also release the receipts that had already been consumed. If you do not, the invoice will fail again on the next attempt.
Submitting the invoice again
Submit the invoice again with a unique reference as the invoice number. M3 recognises an invoice number that already exists and will refuse the posting again.
More information
Which M3 program to use for what is described in M3 programs in invoice processing - what to check where.
Has the invoice been processed correctly in M3 and is there nothing to remove? Then Once you have corrected the invoice in M3, you move it forward in AP Automation with the option Corrected in ERP. See Moving an invoice forward with "Corrected in ERP".
The article M3 error messages - introduction shows how the M3 error messages are organised and describes the approach that applies to all of them. If you are looking for a specific message, search for the text of the error.