An invoice will be allocated to you based on the set route. If you miss an invoice, it may be taking a different route. Contact your Application Owner, he or she can manage these routes and will also be able to see where the invoice you expect is located.
I can't find the invoice I'm looking for, what's wrong?
If you use the search function, you may not be able to find the correct invoice. This may be because the invoice is still in a certain step within the workflow, so that it has not yet been allocated to the person in the next step, for example. The invoice is, as it were, between 2 steps. Since most system processes are triggered periodically, you may get results for this search within a few hours.
More information
All frequently asked questions are listed in the section FAQ.