If the content of the invoice is not correctly recognized but is clearly indicated on the invoice, the vendor template may be based on a PDF that has a different layout or contains different content. You can adjust the vendor template. You can read more about this in the article Smartscan - recognition improvements.
If the vendor in question does not (yet) have a vendor template, you can create one. You can read more about this in the article Smartscan - recognition improvements.
More information
All frequently asked questions are listed in the section FAQ.