Server Status

Dear customer,

We are currently experiencing issues on some of our servers when data is delivered using a Pitcher.

The error message found in the Pitcher logs shows the following:
“AM-Upload error: Client found response content type of 'text/html', but expected 'text/xml'.”

When this error occurs, the ZIP file is not fully extracted, which means that not all data becomes automatically visible in Spend. At the moment, when such a situation occurs, we proactively extract the files manually in the morning until we have resolved this issue structurally.